How do I return my product? | |
Log into your account: MyAccount . After logging into your Account, you will be taken to your Account Profile. | |
From your Account Profile, find the order you wish to return located in your Recent Order History. | |
Click the "Return" link to the right of the order line. | |
You are now looking at the Order Summary. Select "Request Return or Exchange" then click "GO". | |
You will be taken to a new page to fill out details about the return. Follow the instructions. | |
After you finish the process you will recieve an email confirming your request. | |
In a few days you will recieve a 2nd email letting you know if the request for a return was approved.. | |
If the request was approved please follow the instructions in the email. Include the RMA number on the outr side of the box when making a return. If the RMA# is missing or invalid the shipment will be refused. | |
Please be sure to read the "Return Policy" first. |